Utilize the full potential of your customer relationships.
More loyalty, more sales: cross-selling and up-selling for pet owners
You assure your customers – we increase their benefit and bind them to your company in the long term. Benefit from the experts in our inbound sales team and maximize your opportunities for cross-selling and upselling.
This is how we increase loyalty and secure sales:
- Strengthen customer loyalty: By providing targeted advice on existing contracts, we create trust and promote long-term loyalty.
- Increase customer benefit: Individual cross-selling and upselling offers increase the value of each customer and secure additional sales.
- Professional support: Our experienced team answers customer queries competently and thus promotes satisfaction and loyalty.
- Targeted identification of needs: We quickly identify suitable additional offers and thus increase the value of the customer relationship.
- Flexible scalability: Whether for campaigns or seasonal peaks – we are flexible for your customers and maximize potential.
- Continuous optimization: Through ongoing analysis and feedback, we improve our approach and increase customer loyalty in the long term.
Your advantages
Higher customer satisfaction
Flexible
Scalability
Higher
conversion rates
Quality-oriented customer service
Focus on core tasks
More growth
Experts, experience and empathy – a beastly good combination
Experience customized contract advice and adjustments for pet owners with great potential! Two thirds of all pet owners appreciate individual support. And when it comes to protecting their animals, the value of your offers becomes even greater.
Contract advice and sales opportunities as the key to the best customer experience
Following a claim or changes in your living environment, your existing insurance cover is often no longer sufficient. This is where our consulting and sales solutions come in. We offer you a valuable touchpoint in the customer journey and ensure an optimized experience that strengthens the value of the relationship.
Your insurer as a partner and advisor for pet owners
With our expertise in contract consulting and up- and cross-selling, we transform your role from a pure insurance provider into a reliable partner who proactively takes care of your customers’ needs.
Strong arguments for your sales
For your sales department, this means better arguments when advising customers and greater support potential.
Added value that convinces
Individual advice and targeted contract optimization are more than just a service – they are a decisive added value for your customers. Your pet owners benefit from customized solutions that are precisely tailored to their needs and feel even better protected.
More customer loyalty, better protection
The result? Long-term customer loyalty, increased opportunities for cross-selling and upselling and more recommendations. By providing targeted advice and selling suitable additional services in-house, you not only offer your customers better protection, but also valuable options that they are happy to accept. Good for everyone!
Accident & care
Put your trust in the best: our accident assistance combines empathy and expert knowledge to get your customers back to everyday life quickly. Strengthen the emotional bond and reduce costs through targeted support.
Letter of protection
Turn crises into customer loyalty. We are the experts for cover letter services and offer tailor-made solutions for every claim, ensuring predictable costs and greater efficiency. Place your trust in our top quality and strengthen customer loyalty and service quality in the long term.
Digital roadside assistance
100% automated, 100% efficient. With fully digitalized breakdown assistance processes and dark processing, you can reduce costs and speed up workflows. This increases efficiency and service quality – without any IT effort on your part.
Embedded Insurance
Integrate insurance products seamlessly into your customers’ everyday lives and enhance the customer experience. Offer needs-based, automated solutions together with your partners. Our services optimize the customer journey and create added value.
Claims management
Claims processing as the key to customer loyalty. We take over your processes as a white label provider, optimize workflows and reduce costs. Maximize efficiency and customer satisfaction – claims become service.
Claims settlement
The number of claims is rising and backlogs are a burden on claims processing. We take over the entire claims settlement process and integrate seamlessly into your insurance company’s IT systems. In this way, we improve efficiency and increase customer satisfaction in the long term, while you concentrate on your core business.
Camper Assistance
If the adventure goes differently than planned, we offer 24-hour emergency assistance in the event of accidents or breakdowns. Comprehensive additional services strengthen your customers’ trust and ensure long-term customer loyalty.
Bicycle Assistance
Get on the road to success: offer individual support for city bikes, e-bikes or racing bikes. Our flexibly combinable services promote customer loyalty and take advantage of the growing demand in the bicycle market.
Tier Assistance
Increase customer loyalty and sales with our customized consulting and sales services for pet insurance. We support you in contract matters and thus create loyal customer relationships while you make the most of cross-selling potential.
House & Living
Shortage of skilled workers? No problem! Our network of service providers gives you immediate access to skilled workers 24/7. We solve customer problems quickly, reliably and at fair prices, even when qualified personnel are in short supply.