Customers don't want insurance, but smooth solutions.
Meeting customers where they are – with embedded insurance
Integrate insurance products seamlessly into your customers’ everyday lives and enhance the customer experience. Offer needs-based services together with your partners. Our services optimize the customer journey and create added value.
Our value-added services for strong customer loyalty:
- Seamless integration: Embedded Insurance supplemented and strengthened with comprehensive services.
- All-round service: After-sales support and assistance create lasting loyalty.
- All-round availability: Permanent availability and rapid assistance increase trust.
- Personalized support: Customized services increase satisfaction and loyalty.
- Added value through additional services: Assistance and service strengthen trust and re-election.
Your advantages
Customer-centric solutions
High
customer loyalty
Attractive insurance services
Specialists - on the phone and on site
High customer satisfaction
Precise, predictable costs
More service, real added value – your competitive advantage
Strengthen customer loyalty in the long term. Our comprehensive services accompany your customers throughout the entire insurance period and ensure a positive experience even after the policy has been taken out. Rapid assistance and tailored support create trust and increase recommendation rates.
Cost transparency is a decisive advantage.
We offer you clear and calculable cost structures that enable precise planning and avoid unpleasant surprises. Our optimized cost management enables you to achieve a high level of efficiency without compromising on service quality – a win-win situation for both your company and your customers.
Experienced service specialists.
Our experts and our broad network of experienced service providers are the key to an excellent assistance service. From breakdown assistance and emergency services to special requests, you have a team at your disposal that meets the highest quality standards and provides your customers with reliable support. Thanks to our network selection, we also offer flexible and fast solutions on site.
Strong arguments for your sales
Embedded insurance offers you the opportunity to reach customers directly at the point of purchase and to position yourself for the long term with a seamless service.
Embedded Insurance: Increases acquisition rate and customer satisfaction
With embedded insurance, you can place the insurance offer exactly where the need is greatest – directly in the purchasing process. This ensures straightforward transactions and a seamless customer experience that creates trust and promotes customer loyalty.
After-sales service: the key to true customer loyalty
Embedded insurance only becomes a complete success with comprehensive support after the purchase. With accompanying value-added services such as rapid assistance in the event of an emergency and round-the-clock availability, customers remain satisfied, feel well looked after and become loyal in the long term – the basis for a lasting customer relationship and strong recommendations.
Value-added service: Your competitive advantage in embedded insurance
Accident & care
Put your trust in the best: our accident assistance combines empathy and expert knowledge to get your customers back to everyday life quickly. Strengthen the emotional bond and reduce costs through targeted support.
Letter of protection
Turn crises into customer loyalty. We are the experts for cover letter services and offer tailor-made solutions for every claim, ensuring predictable costs and greater efficiency. Place your trust in our top quality and strengthen customer loyalty and service quality in the long term.
Digital roadside assistance
100% automated, 100% efficient. With fully digitalized breakdown assistance processes and dark processing, you can reduce costs and speed up workflows. This increases efficiency and service quality – without any IT effort on your part.
Embedded Insurance
Integrate insurance products seamlessly into your customers’ everyday lives and enhance the customer experience. Offer needs-based, automated solutions together with your partners. Our services optimize the customer journey and create added value.
Claims management
Claims processing as the key to customer loyalty. We take over your processes as a white label provider, optimize workflows and reduce costs. Maximize efficiency and customer satisfaction – claims become service.
Claims settlement
The number of claims is rising and backlogs are a burden on claims processing. We take over the entire claims settlement process and integrate seamlessly into your insurance company’s IT systems. In this way, we improve efficiency and increase customer satisfaction in the long term, while you concentrate on your core business.
Camper Assistance
If the adventure goes differently than planned, we offer 24-hour emergency assistance in the event of accidents or breakdowns. Comprehensive additional services strengthen your customers’ trust and ensure long-term customer loyalty.
Bicycle Assistance
Get on the road to success: offer individual support for city bikes, e-bikes or racing bikes. Our flexibly combinable services promote customer loyalty and take advantage of the growing demand in the bicycle market.
Tier Assistance
Increase customer loyalty and sales with our customized consulting and sales services for pet insurance. We support you in contract matters and thus create loyal customer relationships while you make the most of cross-selling potential.
House & Living
Shortage of skilled workers? No problem! Our network of service providers gives you immediate access to skilled workers 24/7. We solve customer problems quickly, reliably and at fair prices, even when qualified personnel are in short supply.