Reduce costs, give freedom - all-round service for your customers.
Camping is booming. We keep an eye on your costs.
We help you not only to reduce costs with comprehensive services, but also to retain your customers in the long term.
This is how our Camper Assistance pays off for you:
- High initial resolution rate – usually on the first call
- Flexible scaling: Services adapt to fluctuations in demand without additional costs.
- Efficient assistance in the event of an accident or breakdown: economical solutions for every situation.
- Expertise and network: specialists provide first-class assistance.
- Valuable customer loyalty – your company ensures that the best time of the year is remembered fondly.
Your advantages
High
quality of care
Stronger
customer loyalty
100% outsourcing
Europe-wide network
Clear costs
High recommendation rates
Unlimited mobility – with expertise and commitment
With our Camper Assistance, your customers enjoy the freedom to travel safely anywhere. Thanks to 35 years of experience, we know how important fast, uncomplicated assistance is – especially abroad, where creative solutions and human expertise count.
Cost control and efficiency
With clearly calculable cost structures and optimized processes, we help you to keep your expenses under control at all times.
Strong network for reliable support
With a broad network of service providers, we offer fast, flexible solutions – whether it’s breakdown assistance, workshop recommendations or return transportation. In this way, we accompany your customers on every kilometer and at the same time strengthen your brand image as a trustworthy provider.
Strong arguments for your sales
Assistance in accident insurance is more than just a product component – it is a decisive added value with positive brand experiences.
Added value that convinces
For your sales department, this means better arguments for customer acquisition and greater support potential. More points of contact and relevant offers make you more attractive to your customers.
More customer loyalty and sales opportunities
The result? Increased customer loyalty, greater opportunities for cross-selling and upselling and more recommendations. A win-win situation for everyone!
Accident & care
Put your trust in the best: our accident assistance combines empathy and expert knowledge to get your customers back to everyday life quickly. Strengthen the emotional bond and reduce costs through targeted support.
Letter of protection
Turn crises into customer loyalty. We are the experts for cover letter services and offer tailor-made solutions for every claim, ensuring predictable costs and greater efficiency. Place your trust in our top quality and strengthen customer loyalty and service quality in the long term.
Digital roadside assistance
100% automated, 100% efficient. With fully digitalized breakdown assistance processes and dark processing, you can reduce costs and speed up workflows. This increases efficiency and service quality – without any IT effort on your part.
Embedded Insurance
Integrate insurance products seamlessly into your customers’ everyday lives and enhance the customer experience. Offer needs-based, automated solutions together with your partners. Our services optimize the customer journey and create added value.
Claims management
Claims processing as the key to customer loyalty. We take over your processes as a white label provider, optimize workflows and reduce costs. Maximize efficiency and customer satisfaction – claims become service.
Claims settlement
The number of claims is rising and backlogs are a burden on claims processing. We take over the entire claims settlement process and integrate seamlessly into your insurance company’s IT systems. In this way, we improve efficiency and increase customer satisfaction in the long term, while you concentrate on your core business.
Camper Assistance
If the adventure goes differently than planned, we offer 24-hour emergency assistance in the event of accidents or breakdowns. Comprehensive additional services strengthen your customers’ trust and ensure long-term customer loyalty.
Bicycle Assistance
Get on the road to success: offer individual support for city bikes, e-bikes or racing bikes. Our flexibly combinable services promote customer loyalty and take advantage of the growing demand in the bicycle market.
Tier Assistance
Increase customer loyalty and sales with our customized consulting and sales services for pet insurance. We support you in contract matters and thus create loyal customer relationships while you make the most of cross-selling potential.
House & Living
Shortage of skilled workers? No problem! Our network of service providers gives you immediate access to skilled workers 24/7. We solve customer problems quickly, reliably and at fair prices, even when qualified personnel are in short supply.