Priceless accident assistance -
and how you can use it to reduce costs.
Accidents happen. Costs explode. But not with us.
They insure their customers. If the worst comes to the worst, we implement the insurance for every situation: with experience, expertise and empathy. And with an eye on direct and indirect claims costs.
This is how we reduce your costs:
- Specialists in the team who answer specific technical questions and manage personal requirements in a cost-conscious manner
- Organization of affordable services through our own network, experience and cost allocation
- Efficient claims settlement processes
How we strengthen customer loyalty
- Experienced, empathetic employees who respond to individual needs
- Specialists with a medical background who offer sound advice
- Tailor-made, individual solutions for every customer requirement
- Comprehensive services that meet the needs of customers
Your advantages
Cost-optimized
Customer loyalty
Higher
recommendation
Quality-tested
network
Individual
services
Empathic
solutions
High
quality of care
Experts, experience and empathy – working for you
We offer the most human thing that insurance companies can offer their policyholders: Empathy. Experience personalized assistance services with great future potential! Because when it comes to health, assistance becomes even more important.
Assistance services as the key to the best customer experience
After an accident or stroke of fate, medical assistance and financial benefits are often not enough. This is where our additional assistance services come into play. They are a particularly relevant touchpoint in the customer journey.
Your insurer as helper and caretaker
With our comprehensive assistance services, we change your perception from a pure financial service provider to a reliable partner who really cares. We are there for you – with experts, experience and empathy.
Strong arguments for your sales
Assistance in accident insurance is more than just a product component – it is a decisive added value with positive brand experiences.
Added value that convinces
For your sales department, this means better arguments for customer acquisition and greater support potential. More points of contact and relevant offers make you more attractive to your customers.
More customer loyalty and sales opportunities
The result? Increased customer loyalty, greater opportunities for cross-selling and upselling and more recommendations. A win-win situation for everyone!
Profitable for all
Accident & care
Put your trust in the best: our accident assistance combines empathy and expert knowledge to get your customers back to everyday life quickly. Strengthen the emotional bond and reduce costs through targeted support.
Letter of protection
Turn crises into customer loyalty. We are the experts for cover letter services and offer tailor-made solutions for every claim, ensuring predictable costs and greater efficiency. Place your trust in our top quality and strengthen customer loyalty and service quality in the long term.
Digital roadside assistance
100% automated, 100% efficient. With fully digitalized breakdown assistance processes and dark processing, you can reduce costs and speed up workflows. This increases efficiency and service quality – without any IT effort on your part.
Embedded Insurance
Integrate insurance products seamlessly into your customers’ everyday lives and enhance the customer experience. Offer needs-based, automated solutions together with your partners. Our services optimize the customer journey and create added value.
Claims management
Claims processing as the key to customer loyalty. We take over your processes as a white label provider, optimize workflows and reduce costs. Maximize efficiency and customer satisfaction – claims become service.
Claims settlement
The number of claims is rising and backlogs are a burden on claims processing. We take over the entire claims settlement process and integrate seamlessly into your insurance company’s IT systems. In this way, we improve efficiency and increase customer satisfaction in the long term, while you concentrate on your core business.
Camper Assistance
If the adventure goes differently than planned, we offer 24-hour emergency assistance in the event of accidents or breakdowns. Comprehensive additional services strengthen your customers’ trust and ensure long-term customer loyalty.
Bicycle Assistance
Get on the road to success: offer individual support for city bikes, e-bikes or racing bikes. Our flexibly combinable services promote customer loyalty and take advantage of the growing demand in the bicycle market.
Tier Assistance
Increase customer loyalty and sales with our customized consulting and sales services for pet insurance. We support you in contract matters and thus create loyal customer relationships while you make the most of cross-selling potential.
House & Living
Shortage of skilled workers? No problem! Our network of service providers gives you immediate access to skilled workers 24/7. We solve customer problems quickly, reliably and at fair prices, even when qualified personnel are in short supply.