HanseMerkur is strengthening its claims management with ALLYSCA in order to further increase customer satisfaction, effectiveness and efficiency. Due to the successful cooperation in the area of motor vehicle protection cover, ALLYSCA now also offers optimal customer experiences in claims management and utilizes synergies. Nils Behnke, Head of Claims Settlement and authorized signatory at HanseMerkur: “After the successful start of our cooperation in the area of the motor insurance certificate, I am pleased about the expansion to motor claims recording and workshop management. Our cooperation is characterized by trust and partnership, which will also optimally meet the needs of our customers in this area. The expansion of our cooperation not only means a stronger customer focus, but also creates synergies. Our customers benefit from this, as a wide range of issues can be resolved with just one phone call.” “At ALLYSCA, we attach great importance to people-centered solutions. From the customer’s point of view, it makes sense to offer immediate assistance as well as claims recording and management from a single source,” explains Markus Kunze, Managing Director of ALLYSCA, adding: “The expansion of our partnership with HanseMerkur is a wonderful confirmation of the quality of our services and a sign of the trust placed in us. We look forward to the opportunity to achieve even more joint successes and further strengthen our partnership.”
HanseMerkur intensifies cooperation with ALLYSCA
