The following data protection information applies to the use of ALLYSCA Assistance GmbH’s digital roadside assistance service.

We use and process your personal data – be it your personal details or the details for the assistance service:

• earmarked, i.e. exclusively for the provision of the services offered
• confidential, i.e. our employees are informed about the relevant provisions of the Data Protection Act and are obliged to maintain data secrecy.

If you request information or ask to be contacted, you enter the necessary personal data voluntarily. Without your voluntary input, no personal data will be collected automatically.

The controller responsible for data processing in the roadside assistance app is

ALLYSCA Assistance GmbH

Rosenheimer Straße 116a

81669 Munich

Tel +49 89 418 64-0
Fax +49 89 418 64-499

info@allysca.de

If you have any questions about data protection, please contact the Data Protection Officer.

You can reach him at:

ALLYSCA Assistance GmbH
Data Protection Officer
Rosenheimer Str. 116a
81669 Munich, Germany
E-mail: datenschutz@allysca.de

Under the GDPR, you can assert the following rights against the controller

• Right to information about the processed data (Art. 15)
• Right to rectification of inaccurate data or completion of incomplete data (Art. 16)
• Right to erasure of unlawfully processed or no longer required data (Art. 17)
• Right to restriction of processing (Art. 18)
• Right to object to processing based on the controller’s legitimate interest (Art. 21)
• Right to data portability (Art. 20)

If you have consented to processing (Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a), you have the right to withdraw your consent at any time. Withdrawal does not affect the lawfulness of the processing carried out up to that point. If you wish to lodge a complaint, please contact the data protection officer or the data protection supervisory authority responsible for the controller:

Bavarian State Office for Data Protection Supervision
Promenade 18
91522 Ansbach

Postal address:
P.O. Box 1349, 91504 Ansbach

Phone: 0981/180093-0
Fax: 0981/180093-800
E-mail: poststelle@lda.bayern.de
Homepage: http://www.lda.bayern.de

ALLYSCA uses modern techniques to conduct the dialogue with you and to secure your data.

We take appropriate technical and organizational security precautions according to the state of the art to protect data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

The information you provide will be used to the extent necessary for the proper provision of digital roadside assistance, in particular to

• Identification of your person
• Cover check (is there insurance cover?)
• Organization of roadside assistance
• Instruction and information for support services

• Surname, first name,
• Telephone number,
• Insurance number / membership number
• Address and date of birth (optional for coverage verification)
• Data on the specific claim (information on the vehicle, circumstances of the claim)

ALLYSCA provides the services of digital roadside assistance as a service company for your contractual partner (insurance company, automobile club or other protection organization). This results in Article 6(1)(b) of the GDPR (“contract”) as the legal basis. For processing that goes beyond the purpose of the contract, consent is obtained in accordance with Article 6(1a) GDPR.

The data provided will be stored for as long as is necessary for the provision of assistance and billing with your contractual partner. The deletion takes place after 10 years. Data required for compliance with the German Fiscal Code will be deleted after 10 years (end of the statutory retention period).

European Union.

The above-mentioned billing and claims data will be forwarded to your contractual partner.

• Hetzner Online GmbH, 91710 Gunzenhausen Germany
• Strato AB, 10249 Berlin Germany
• CloudfareCloudflare Ltd, Dublin 4 Ireland

Does not take place