The people we focus on are also customers in your industry.
”We have been successfully providing assistance for people in everyday life and in times of need for 30 years. We know people. We can be a customer.
Markus KunzeGeschäftsführer
About us
ALLYSCA Assistance:
What we do for you.
Leading companies from the insurance, financial and automotive sectors rely on ALLYSCA, a wholly owned subsidiary of ERGO Group AG and a quality provider with many years of experience and innovative strength in the market.
For over 30 years, we have been creating successful customer experiences on behalf of our clients and offering concrete, tangible added value for end customers 24/7 in all insurance matters and life situations – even in emergencies.
We derive our core competence from this:
We can do people!
- We use these skills far beyond assistance and offer our business customers from the insurance and financial sector, the automotive sector and industry individual solutions for modern and sustainable customer service
- With attractive service concepts, lean processes and a high level of implementation expertise, we support you in achieving higher sales and remaining competitive in the long term
- For your end customers and policyholders, this means they experience a smooth interaction with your company and a successful customer experience
- Our contact center employees are on duty around the clock and, thanks to our network, are always on site where your customers need us
- The human touch remains crucial for us – even in the digital age